At Hythe Care Homes, providing high quality care is extremely important to us and we constantly strive to improve both our facilities and how we do things.
We understand that how we work is very important to you too and we therefore very much welcome any comments or suggestions you may have. Please email us at firstname.lastname@example.org or write to The Directors, Hythe Care Homes Ltd, 91 North Road, Hythe, Kent CT21 5ET.
Although we work hard to maintain our standards, we appreciate that we may not always get things right. In most cases, issues that arise can be easily solved by speaking with the care staff on duty or the Manager who will always seek to find a solution quickly and sympathetically. Details of our formal Complaints Procedure can be found in our Statement of Purpose as well as displayed within the homes.